Munich – Why telephony should be part of your customer experience (CX) strategy for 2018

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The Event:

Companies spend a fortune, as well as time and effort in creating compelling web journeys, however, the desk phone has long been neglected.  Enabling your employees to offer your customers exceptional service is quickly becoming the key differentiator even over price.  With 92% of interactions taking place over the phone, even over social, it’s time to prioritise your phone.   With Natterbox you can increase efficiency, improve sales productivity and enhance your overall customer experience.


Programme:

 6:00pm: Reception & welcome drinks

6:30pm: Introduction 

7:00pm: 3-course dinner & interactive discussions

9:00pm: Post-dinner drinks & networking

Where & When

Mandarin Oriental - Occupying an ornate 1880s opera house, this luxury hotel is less than 10 minutes’ walk from Marienplatz and its U-Bahn station, and from the former royal palace Munich Residenz.

Address: Neuturmstraße 1, 80331 München, Germany

Wednesday 7 November 2018, 6:00pm


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We look forward to hosting you!

We've deliberately limited the number of attendees to ensure a closer level of networking and interaction at this Executive Dinner, so

hurry - we'll run out of available places very soon!

You can also email us on info@vincoevents.com, and we'll be happy to process your registration.